Tag Archives: corporate social responsibility

Hiperos – the Integrated View of Supplier Risk

Supply chains have gone global. No longer are they a point-to-chain of goods flowing from a source to a consumer, but a global network of interlinked businesses, processes and services. Supply chain risks have gone global, too, and one tiny incident somewhere in this vast network may result in devastating effects that can ripple across the entire supply chain. No wonder then that supply chain risk has become a major selling point for consultants  who are making a living from selling solutions that are “guaranteed” to capture  and manage the exact and full risk that a company is facing. We academics often frown at these consultants and their glossy whitepapers, but truth is that some of them are highly valuable and well-researched, and excellent food for thought. Take this whitepaper for instance, An Integrated View of Supplier Risk by a company called Hiperos. Here, supplier risk management is focused on four areas: the supplier’s viability, performance, compliance and corporate social performance. That is a perspective very much in line with my own ideas of holistic risk management.

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Occupational hazards in supply chains

Material breakages and damages are not unknown incidents in supply chains, but material damage and occupational accidents are nonetheless little understood elements of the overall supply chain. What is perhaps even lesser known is how occupational hazards and work environment safety link up with material damage. That is what Pia Perttula investigates in Safety of a logistics chain: a case study. Here here he looks at the paper industry in Finland and the occupational accidents that occur in the supply chain from the paper mill to the harbor of arrival. Interestingly, the paper finds that  that workers handling the material were not aware of the extent of the damage, nor the monetary value it represented,  indicating that material damage is a whole supply chain issue, and not a matter of the individual supply chain parties only.

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Book Review: Reputation Risk

Reputation. Not only is it practically impossible to measure, its value is also frequently underestimated. Anything that can devalue your reputation is a reputation risk, and reputation risk and supply chain risk go hand in hand. Why? Because whatever happens in your supply chain may affect your reputation, and what affects your reputation will ultimately affect your business. A short Guide to Reputation Risk by Garry Honey describes how  difficult it is to build a reputation, and how easy it is to destroy, how it can be measured, how it can be managed, what drives it and how different stakeholders focus on different aspects of reputation, and how reputation risk management is an integral part of overall risk management. All this is packed into one small book.

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Corporate Social Responsibility

How far does corporate social responsibility go? While corporate social responsibility looks good on paper, how far are companies willing to not just talk the talk, but also walk the walk? For example, what should a company do if the authorities in a foreign country are clearing away residential areas (and removing residents without any compensation) to make room for industrial development that may allow said company to expand its offshored manufacturing facilities? Interfere? Do nothing? Milton Friedman is supposed to have said that “The business of business is business”, a quote that is often seen as the direct opposite of social responsibility. Thus, should the company even care?

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