Accidents don’t just happen. They are a chain of critical events leading up to the disaster. Everyone who has watched an episode of the National Geographic Television series “Seconds from Disaster” will have heard that phrase. It’s the same with supply chain disasters; they are often the result of decision gone wrong and/or warnings not heeded. An insightful article in the Journal of Contingencies and Crisis Management, The Devil Lies in Details! How Crises Build up Within Organizations, by Christophe Roux-Dufort shows how organizational imperfections lay a favorable ground for crises to occur because managerial ignorance makes blind to the presence of these imperfections.

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