More than a year old now, but still holding not so few words of wisdom is the Pricewaterhouse Coopers report on supply chain integrity: From vulnerable to valuable. Their analysis shows that moving away from the typical business mindset of supply chain improvements only in terms of cost reductions is well worth the effort. Companies must invest in enhancing the integrity of their supply chains, in a manner which balances operational objectives with reputational risks. This requires developing “leading risk indicators” in addition to the typical Key Performance Indicators, in order to measure supply chain performance.

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