Category Archives: REPORTS and WHITEPAPERS

Posts inspired by published reports or whitepapers

28 Global Risks in 2015

The  World Economic Forum Global Risks Reports. I first came across them in 2008, when the hyperoptimisation of supply chains was a major issue, particularly, if coupled with a potential economic downturn. This was again highlighted in 2011, in the Supply Chain and Transport Risk Initiative, bringing together a range of leading experts to explore the most critical threats facing supply chain and transport networks. And now, in 2015, supply chains are again part of the global risk picture. This time, supply chains are at risk for getting too lean, highly effective, but also highly vulnerable.

Lean supply chains = risky supply chains?

The Global Risk Report 2015 does not spend much ink on supply supply chains specifically, but the make the case for supply chain risks being interwoven with many other risks that in turn make supply chains vulnerable, and vice versa:

The far-reaching global supply chains set up by multinational corporations are more efficient, but the complexity and fragility of their interlinkages make them vulnerable to systemic risks, causing major disruptions. These comprise natural disasters, including those related to climate change; global or regional pandemics; geopolitical instability, such as conflicts, disruptions of critical sea lines of communication and other trade routes; terrorism; large-scale failures in logistics; unstable energy prices and supply; and surges in protectionism leading to export/import restrictions.

This reminds me of a post I made in 2009 where I reflected on the upsides and downsides of lean supply chains, based on a couple of articles I had read, and my conclusion was quite simple:

Is lean logistics the same as risky logistics? No, lean does not necessarily make you more vulnerable or less robust towards supply chain disruptions. Lean implies agile, and agile is what is needed to overcome supply chain disruptions.

The only problem, and the Global Risk report 2015 highlights this, is that world is no longer peaceful and quite for the most, it’s a rather unstable place with an uncertain future.

Global risk at a glance

At the heart of the Global Risk report 2015 is the overall risk picture. The Global Risks Landscape, a map of the most likely and impactful global risks, puts forward that, 25 years after the fall of the Berlin Wall, “interstate conflict” is once again a foremost concern. For those of us who have lived long enough to see and feel the rise and fall of the Cold War, that is not the 2015 world we expected in the early 1990s.

In 2015, on one hand, the most likely risks are Interstate conflict, Failure of national governance, State collapse or crisis, along with Failure of climate change adaptation and Extreme weather events. On the other hand, the most average risks, i.e. what the respondents fear most, are Food crisis and Profound social instability, along with Large-scale involuntary migration, the latter making much of the news in Europe this summer.

An interesting feature of the 2015 report is what trends that contribute to what risks:

It is clear that Profound social instability is THE risk that is driven by a number of trends, alongside Interstate conflict and Failure of national governance.

Looking at how risks are interconnected, a similar picture emerges:


Again, Profound social instability, Interstate conflict and Failure of national governance are at the heart of all other risks.

Conclusion

In summary, the Global Risk report 2015 highlights and reflects upon a wide range of cross-cutting challenges that can threaten social stability. These risks are additionally aggravated by the legacy of the global economic crisis in the form of strained public finances and persistent unemployment. So basically, things have not improved since the inception of the Global Risk Reports in 2005, they have in fact turned worse. Local risks have now gone global.

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Global Resilience Index

The 2015 FM Global Resilience Index provides an annual ranking of 130 countries and territories according to their business resilience to supply chain disruption. Presented both as a report and an online map it is a visually impressive way of conveying an important message: Beware of where you do your business. As to my home turf the report Norway retains its top position in the index from last year, with strong results for economic productivity, control of corruption, political risk and resilience to an oil shock.

The map

This is how the map looks like for 2015

It’s definitely intriguing to see which countries that rank at lower end and higher end of the resilience scale.

Comprehensive and complete?

Supply chain risk is one of the leading causes of business volatility, so says the report.

The FM Global Resilience Index is the first data-driven tool and repository that ranks the resilience of 130 countries and territories to supply chain disruption. It is designed to help executives evaluate and manage unknown risk potentially inherent in the countries they rely upon. Nine key drivers of supply chain risk are grouped into three categories: economic, risk quality and supply chain factors.

Well, lets take a closer look at how the index is calculated

Levels, factors and drivers

The index is calculated at three levels. Level 1 of the index provides a country ranking of business resilience to supply chain disruption. Level 2 comprises three factors, the core elements of resilience: economy, risk quality and supply chain. Level 3 includes a set of nine drivers that determine the business resilience to supply chain disruption for a country: GDP per capita, political risk, vulnerability to an oil shock, exposure to natural hazard, quality of natural hazard risk management, quality of fire risk management, control of corruption, infrastructure, quality of local suppliers:

I think this index does capture most of what goes into measuring resilience, although it’s hard to judge from the outside what actually goes into the calculations of levels, factors and in particular, the drivers. This is proprietary data. That said, I have no doubt that the scores are statistically sound and based on valid data.

Conclusion

In their own words, FM Global describes the index as

The index offers business executives an additional resource to help in prioritising supply chain risk management and guiding strategy in four key areas:

1. Selecting suppliers based on the supply chain risk/resilience of the countries in which they are located,
2. Deciding where to locate facilities,
3. Evaluating the resilience of the countries hosting existing facilities, and
4. Assessing the resilience of the countries where customers’ facilities are based.

In summary, the index provides a robust, composite view of business resilience to supply chain disruption around the world.

A bit of marketing here, but worth looking at, as an initial step in assessing one’s own supply chain resilience.

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Transport infrastructure resilience

Is it possible to devise a simple framework for assessing the resilience of the transport infrastructure? The answer is Yes, and the New Zealand Transport Agency has done so. That said, it is not a “simple” framework. It is comprehensive, it is academically well-founded, it is practical, but it is not easy to put into use. Nonetheless, New Zealand has done that, too. In my opinion, it is something  many countries can learn from.

My own struggles

I came across this report on Measuring the resilience of transport infrastructure, published by the NZ Transport Agency, while trying to come up with a similar means of measure for the Norwegian road network. The measure would be put into use (among many other criteria) for prioritising investment projects in our National Transport Plan, a ten-year-plan that is revised every four years and that outlines how the Government intends to prioritise resources within the transport sector. The emphasis here is on “outlines” and “intends”, since the plan is not a commitment, merely an intention, and funding has to be allocated and voted upon by the parliament every year. Still, the four national agencies that are responsible for air, sea, rail and road transport in Norway spend considerable resources for finding projects, evaluating them and prioritising them, just to see the politicians then preferring the politically attractive projects over the economically attractive projects, as I wrote in a post some time back on why the world’s richest country has the world’s worst roads.

Resilience defined

Anyway, back the New Zealand report, and the reason for mentioning it on this blog, is the thoroughness with which the subject of resilience is described, and then narrowed down into two components: technical resilience and organisational resilience.

But before I get to that point, what enticess me most of all is their definition of resilience:

The concept of resilience is wider than natural disasters and covers the capacity of public, private and civic sectors to withstand disruption, absorb disturbance, act effectively in a crisis, adapt to changing conditions, including climate change, and grow over time.

As the report states, this definition rightly acknowledges that the service the infrastructure delivers will be disrupted, due to damage to the infrastructure; however, the service is able to reduce the possibility of failure, adapt and recover from a disruptive event and/or gradual external changes over time.

This reminds me of one my previous posts, about resilient organisations. There, resilience is about a company’s capacity to benefit from unlikely events, events which could have turned into threats, but instead were turned into opportunities. It is about the capacity to take advantage of serendipity, to take advantage of involuntary sagacity.

Two dimensions of resilience

The reseach report goes through a number of approaches towards resilience, citing academic references and relevant literature, and focuses on the key point, that resilience has two dimensions: organisational and technical:

Technical resilience: The ability of the physical system(s) to perform to an acceptable/desired level when subject to a hazard event.

Organisational resilience: The capacity of an organisation to make decisions and take actions to plan, manage and respond to a hazard event in order to achieve the desired resilient outcome.

I think this makes sense. While you can invest in strengthening your infrastructure techincally, this will not make you any more resilient unless the organisation(s) responding to an event are skilled, prepared and trained towards it.

Within these dimensions the authors describe underlying principles of both technical and organisational resilence:

Technical:

Robustness: the ability of elements, systems and other units of analysis, to withstand a given level of stress or demand without suffering degradation or loss of function

Redundancy: the extent to which elements, systems, or other infrastructure units exist that are substitutable, in the event of disruption, degradation, or loss of functionality.

Safe-to-fail: the extent to which innovative design approaches are developed,  recognising that the possibility of failure can never be eliminated.

Organisational:

Change readiness: the ability to sense and anticipate hazards, identify problems and failures, and to develop a forewarning of disruption threats and their effects.

Networks: the ability to establish relationships, mutual aid arrangements and regulatory partnerships, understand interconnectedness and vulnerabilities across all aspects of supply chains and distribution networks.

Leadership and culture: the ability to develop an organisational mind-set/culture of enthusiasm for challenges and opportunities.

As I see it, the authors have captured mots if not all of which that goes into resilience.

Overall resilience score

Based on the dimensions and principles the authors devise a resilience assessment framework that comes up with a final overall resilience score: Very High, High, Moderate and Low resilence.

Complicated? Maybe. Comprehensive? Yes.

Reference

Hughes, JF and K Healy (2014) Measuring the resilience of transport infrastructure. NZ Transport Agency
research report 546. 82pp

Author links

Download

nzta.govt.nz: Measuring the resilience of transport infrastructure

Related posts

husdal.com: Resilient organisations

Analysing road vulnerability in Norway

How does the Norwegian Public Roads Administration NRPA assess the vulnerability of the Norwegian road network? This is the first post in an attempt at resurrecting this blog from its hibernating state that has now lastet for some 18 months., and marks the start of blog posts form my life as senior adviser in contingency planning and crisis management, where I spend much of my working hours developing tools for risk analysis and giving lessons on how to conduct risk analyses. The inspiration for this post is taken from the course material I prepared for a recent course.

 Why risk and vulnerability analysis?

As a government body, the NRPA adheres to many laws and rules, and is guided by a number of policies and principal documents. One of these documents, the National Transport Plan, or NTP in short, states that the national goal for transport is:

To provide an efficient, accessible, safe and environmentally friendly transport system that covers society’s requirements and encourages regional development.

with accessibility being one of four main goals, as described here:

Our transport policy is to improve traffic flow and reduce the time of travel in order to strengthen competitiveness of industry and contribute to maintaining the main features of existing settlement patterns.

The most recent NTP 2014-2023 emphasizes reduced vulnerability and more adaptation to climate change as an important issue for the future:

Precipitation, temperature and wind have a strong impact on transport infrastructure and traffic management. Extreme weather, with strong winds, storm surges, heavy rains and temperature fluctuations, imposes increased demands on infrastructure. Large sections of the current transport network are not sufficiently resilient to withstand such increased strains. The infrastructure must be made more robust and emergency preparedness must be improved.

The NRPA has its own bylaw, describing in detail which tasks that we are responsible for doing, and with accessibility closely linked to vulnerability, it is no wonder then that risk analysis and contingency planning (among many other tasks) is mentioned specifically:

The NRPA is to have an overview of the threats to and the vulnerability of the road network, and work across its own organsation (and together with other agencies) in necessary contingency planning in order to ensure the best possible accessibility under changing conditions and/or possible or actual threats.

 Being able to see, evaluate and manage potential risks and vulnerabilities is in fact part of the NPRA’s obligation towards society.

Societal security and business continuity

The background for this obligation can be found in the term “Societal security”, a term not very common outside of Norway. “Societal security”, which I tried to explain in a previous post, is best translated as the ability that a society has to persist under strenuous circumstances, to maintain important functions, and to provide the necessary services to uphold the life, health and welfare of its members.”It is very similar to the Finnish “security of supply” that I wrote about some time ago.

For the NRPA societal security, or “samfunnssikkerhet” in Norwegian, means the ability that we (the NRPA) has to to persist under strenuous circumstances, to maintain important functions, and to provide the necessary transport network so that society can persist. Since we plan, build, operate and maintain the Norwegian road network, it is our duty to make sure that it is functioning and accessible 24/7, even during worst of times. That is the obligation that we have towards society.

This obligation towards  “societal security” is apparently so important in today’s world that the ISO in 2013 published an international standard, ISO 22301 – ″Societal Security — Business continuity management systems”, as a response to governments and regulators beginning to recognize the role of business continuity in mitigating the effects of disruptive incidents on society.

This is also reflected in Helen Peck’s 2006 article on Reconciling supply chain vulnerability, risk and supply chain management, where Peck refers to the UK Civil Contingencies Act of 2004 that requires the undertaking of business continuity planning and risk management from local government authorities, utilities providers and commercial organizations with responsibilities for essential public transport and critical infrastructure.

Risk and vulnerability

Back to risk and vulnerability, according to ISO 31000 Risk Management, there is no distinction between risk analysis and vulnerability analysis, it’s just risk analysis. However, for reasons that I cannot really understand, in Norway we mostly call it risk and vulnerability analysis. Linking risk and vulnerability is difficult. Where does one end and the other start? In my understanding, I usually use these definitions:

Risk is the potential likelihood that an event will occur and the potential consequences if the event occurs.

Vulnerability is the ability that an object has to withstand the effects of an (unwanted) event and to resume its original condition or function after that event.

Hence, to me, risk is associated with the immediate consequences of an event, while vulnerability is associated with the extent of the ability to manage or handle the wider consequences and long-term effects rather than the imminent consequences. Essentially, the less you can handle, the more vulnerable you are. Or, to use the term business continuity, vulnerability is that which stops business from continuing.

Example: Risk: A bridge is prone to being closed because of frequent flooding. Vulnerability: There is no diversion route.

I often use the bow-tie figure below to illustrate the difference between risk and vulnerability, and between proactive and reactive measures, i.e. mitigative actions and contingent actions..

Please note that the consequence in the right column does not necessarily relate directly to the cause on the same line in the left column. Also note that the consequences illustrate the wider effects on society, i.e. the business continuity issues related to societal security, whereas the event is the immediate effect resulting from the cause(s).

ISO 31000 Risk and Vulnerability Analysis

The risk and vulnerability process in the NRPA follows the terms and steps (5.3 to 5.5) used in ISO 31000, as described in the figure below: While ISO 31000 describes very well what is meant by these terms, I have made my own a bit more hands-on descriptions for what a risk and vulnerability analysis contains:

What Values do we have? Establishing the context 5.3

What do we want to protect? What can we accept?

What are the Threats we face? Risk identification 5.4.2

What are our challenges? What can go wrong? What do we fear?

What are the Likelihood and Consequences of events? Risk analysis 5.4.3

Why and how can things go wrong? Causes, drivers and results?

How is our Vulnerability and Robustness? Risk evaluation 5.4.4

If things go wrong, how bad is it really? Can we cope (or not)? What are the wider effects?

Which Likelihood-reducing measures are there? Risk treatment 5.5

What have we done (and what more can we do) to prevent things from happening?

Which Consequence-reducing measures are there? Risk treatment 5.5

What have we done (and what more can we do) to prevent things from getting worse, if they indeed do happen?

Perhaps not the best of descriptions, but they work for me.

Three levels of analysis

As to the risk and vulnerability analysis itself, it is done at three different levels: simple, simplified and detailed. Simple analysis (Level 1):

A risk and vulnerability analysis that is used to identify what risks and vulnerabilities that exist and to make initial easement of how they should be treated. The analysis shall point at possible challenges and solutions, and is a mostly qualitative analysis, a best guess or estimate.

Evaluation criteria: Best judgement

  • Situation OK, risk treatment can be done if desired, but is not required.
  • Situation NOT OK, risk treatment is necessary and should be done, it is not required, but highly recommended.
  • Situation NOT OK AT ALL, i.e. unacceptable, risk treatment is required and must be done.

Simplified analysis (Level 2)

An extended risk and vulnerability analysis that is used to evaluate risk and vulnerability, when or where the first analysis does yield conclusive results or when or where there is a need for a more thorough analysis to evaluate different risks and risk treatments. This is a mostly quantitative analysis that aims at determining more precise values for likelihoods and consequences.

Evaluation criteria: Risk matrix

Note that this is a generic matrix and that one must decide on which values and increments to use for likelihood and consequence before starting the analysis, by answering the question “What can we accept?” when establishing the context. This also establishes the colour grading of the matrix, which may or may not be as seen above. Being generic, this matrix should be extended to include analysis-specific consequence categories, as seen in this book on Security Risk Management, e.g. consquences for people’s life/health, environment, accessibility, property/equipment.

Detailed analysis (Level 3)

A special risk and vulnerability analysis that is used to analyse specific risks and vulnerabilities, e.g. in the construction and design details of roads, bridges and tunnels. This is a detailed and quantitative analysis using statistical methods and forecasting tools aimed at ruling out any missed uncertainties in the previous levels of analysis.

Evaluation criteria:  analysis(object)-specific This type of analysis is not often used within the NRPA and mostly contracted out to consultants and risk analysis experts.

Events

Obviously, there are many events that could close down a road, too many to think of, actually. That is why the NRPA risk and vulnerability analysis guidelines lists a set of “standard” events for which a road should be analysed, in order to generate a risk profile.

  • Adverse weather
  • Bridge closed
  • Drainage failure
  • Electricity blackout
  • Ferry link failure
  • Fire (in objects on or near the road)
  • Flooding
  • Foundation failure
  • Frequent accident point
  • Hazardous goods accident
  • High winds
  • Landslide (earthflow)
  • Malicious actions/terrorism
  • Quick clay slide
  • Restrictions (in height, width, weight, axle load etc. that make the road inaccessible to some vehicles, typically Heavy Goods Vehicles)
  • Road rescue and towing (of Heavy Goods Vehicles, other car rescues are neglible)
  • Rockfall
  • Snow avalanche
  • Storm surge
  • Terrain sinking (non-slide)
  • Transport hub inaccessible
  • Tunnel closed

In a later post I will present some of the analyses done in my work region and the risk profiles they resulted in. It is quite interesting to see which events that are most frequent in which areas.

Summary

This post was meant to give some basic insight into how  the Norwegian Public Roads Administration NRPA assesses the vulnerability of the Norwegian road network. It will be followed up by more detailed posts.

Author’s note

This is my first post for some 18 months now, and it has taken me more time than expected to write this. Not just because of the language barrier, as the original material for this post is in Norwegian, but also because of a “writing barrier”. Wording and phrasing and structuring a blog post is a skill that needs regular training and I must admit that my skills are still a bit rusty. Nonetheless, there’s more to come.

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Global Risks 2012

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Supply Chain and Transport Risk

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Critical Infrastructure and Resilience

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The UK Transport Network Resilience…and I

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Zycus and the Supply Risk Explosion

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Future Value Chain Trends 2020

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The supply chain of the future

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Risk management – Vocabulary

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Calculating the Value-at-Risk

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ISO 28002 – Supply Chain Resilience

Have you heard of ISO 28002?  No? You should take note of this standard, because the ISO 28000 series specifies the requirements for a security management system for the supply chain. The standards address potential security issues at all stages of the supply process, thus targeting threats such as terrorism, fraud and piracy. The most recent addition to the series is ISO 28002: Security management systems for the supply chain – Development of resilience in the supply chain, published in September 2010. ISO 28002 details how an organization can engage in a comprehensive and systematic process of prevention, protection, preparedness, mitigation, response, continuity and recovery. This post will take an inside look at ISO 28002 and highlight the essential content.

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